A Case Management Software for Health Care is a cloud-based Electronic Health Record (EHR) Solution used to manage Health Care organizations in a variety of organizational settings: clinical, community and home-based. It caters to clinical and community-based practices of all sizes, ranging from a single discipline in one location to multi-discipline in several locations. It empowers you to work from anywhere.
An integrated solution: A Case Management Software for Health Care or EHR software features the tools for efficient client management: intake, scheduling, document management, clinical notes, invoicing, receivables, HR and payroll, and reporting. Also, It should feature integrations that improve the overall ease of use and efficiency of the system: TELUS Health, Microsoft Office, Open Office, ESEND file transfer, Phone App, Video Meet Telehealth and QuickBooks.
Full-Service Approach: A good Case Management Software for Health Care is backed by a full-service approach – configuration, training and support.
Comparing Case Management Solutions for Health Care
SkeduleX Management Solution
1. Type of solution
|Is the system Hosted or Locally installed?|
A locally installed system:
|SkeduleX provides a hosted solution.|
SkeduleX also provides corporate file storage; removes the requirement for an internal file server and associated costs.
No server and backup are required. All backups are done by Skedulex.
Database stored in Canada
2. HCAI & OCF submission
|Is the solution integrated with HCAI?|
Are the OCFs scrubbed for errors before the submission?
Will I be able to view my OCF updates on the system?
|OCF fully integrated; saves time (takes 2-5 min to complete a submission); scrubs submission improving OCF accuracy and eliminates errors by 90%. Improves payment turnaround time.|
Does the OCF process allow for online collaboration (review)between the therapists and admin/manager
|Provides a draft process for OCF collaboration between Therapist and Admin.|
Does the system monitor OCF for 30-day billing and line item billing?
|Automatic monitoring of OCF for 30-day billing and line item billing (July 2011). Does not allow overbilling of OCF.|
Does the system auto-populate invoices or are these done manually?
|SkeduleX smart billing auto-populates OCF and invoices- improves accuracy and saves time. Saves 2-4 minutes on each OCF invoice.|
Are your plan balances monitored on a line-by-line basis?
|Skedulex monitors your plans giving you the amount billed and balances for each code. No overbilling.|
|3. Client database|
How complete is the client database?
Can the system be customized?
|Your database is complete with all info stored and easily accessible in the client file.|
Provides fields all required data collection common to the case management environment.
4. QuickBooks accounting
Is the system integrated with any accounting package?
|All invoices are sync to QuickBooks creating a parallel set of invoices; saves 2-4 minutes per invoice and additional minutes on payments.|
SkeduleX also has its internal invoicing and payment module which can be used without QuickBooks.
5. File management & security
Does the system have an integrated file management system to store reports, emails and letters?
Do I have to create separate folders on my computer to store my files?
Separate folders are time-consuming.
Are my files encrypted on the server for security?
Note: files are commonly stored on local servers or computers and are vulnerable; locating client files can be a challenge and takes time.
|Has a fully integrated filing system; all files are stored and backup; files are also fully encrypted for security purposes;|
Client files can be easily located in the client database, searchable by client name, address, phone number, etc. No folders!
|Most systems require a local server to store files which is costly to acquire and maintain. Backups must be done separately.||Requires no local server; all client and corporate files are stored on SkeduleX and backup daily.|
| How are case assignments and tracking handled?|
Case assignment and tracking help to monitor cases for efficiency and deadlines.
|Makes case assignment and monitoring easy and efficient with dashboards to provide tracking and alerts.|
Allows you to assign a case to one or more therapists, including a supervisor.
|Can the system generate letters and reports from standard templates?||Mail merge and MS Office integration improved communication quality and saves time.|
7. Reports & reminders
|Does the system produce reports?|
Can I design my own reports?
|Full line of productivity, performance and business intelligence reports that helps to identify gaps and performance issues and aid informed decision making.|
Dashboard and programmed reminders on tasks to be completed. Design your own reports.
|Can the system report on billable hours, non-billable hours, cancellations, no-shows, etc.?||Therapists revenues and billable hours, non-billable hours, cancellations and No-shows, etc.|
|Can the system produce AR reports?|
|Accounts Receivable statements and automatic AR letter generation from templates.|
|Do you have a Reminders?||SkeduleX is equipped with several dashboards, all providing reminders. Additionally, SkeduleX has a reminder system that allows the user to send specific reminders.|
8. Therapists & user-friendliness
|Can therapists login externally?|
Is this login through the program or through a separate log-in program?
(separate login programs create holes which can be accessed by hackers)
|All functionalities accessible from SkeduleX; finds all information in the client file. Skedulex has the option to access and work on the client files (if permitted) from outside of the office.|
SkeduleX uses no external login program.
|Do I have the option to drill down to client files from the calendar?||Can easily drill down into their client files from the calendar screen|
and make changes; saves time
Is your invoicing flexible?
Can I invoice the client, insurance company, lawyer, parents, child, referral company?
|SkeduleX invoicing is very flexible with a variety of options.|
Can you link my calendar to my smartphone?
|Can have appointments set up on smartphones (option)|
|How much can I do from my calendar screen?||User-friendly calendar and booking system with the option to email details to the client. Drill down opportunities to client and case files. Records cancellation, no shows, block-time, therapists’ hours, and actual client in and out times.|
9. Secure file transfer
|Can your system send files to third parties, externally?||Has a Secure File Transfer system – send your files safely and securely from SkeduleX.|
A Case Management Software for Health Care is integrated.
10. Data backup
|Do you provide automatic data backup?||SkeduleX provides automatic data backup of all your information for 14 consecutive days. Longer backup can be arranged.|
11. Corporate storage
|Do you provide for corporate storage?||SkeduleX provides additional storage for corporate information which is also backed up for 14 days.|
|Is your system integrated with Telehealth?||Skedulex is integrated with Video Meet, an integrated Telehealth program. Video Meet is secure and complies with PIPEDA and other provincial regulations.|
13. Telephone App
|A Telephone App is essential for counsellors, therapists, rehab workers and home care attendants. It provides them with correct and updated information on clients and services.||Skedulex Phone App includes timesheets, appointments, notes, clinical notes, one-touch phone and maps, and voice to text notes.|