A Case Management Software for Health Care is a cloud-based Electronic Health Record (EHR) Solution used to manage Health Care organizations in a variety of organizational settings: clinical, community and home-based. It caters to clinical and community-based practices of all sizes, ranging from a single discipline in one location to multi-discipline in several locations. It empowers you to work from anywhere.
An integrated solution: A Case Management Software for Health Care or EHR software features the tools for efficient client management: intake, scheduling, document management, clinical notes, invoicing, receivables, HR and payroll, and reporting. Also, It should feature integrations that improve the overall ease of use and efficiency of the system: TELUS Health, Microsoft Office, Open Office, ESEND file transfer, Phone App, Video Meet Telehealth and QuickBooks.
Full-Service Approach: A good Case Management Software for Health Care is backed by a full-service approach – configuration, training and support.
Comparing Case Management Solutions for Health Care | ||
Questions | SkeduleX Management Solution | |
1. Type of solution | ||
| Is the system Hosted or Locally installed?
A locally installed system:
| SkeduleX provides a hosted solution. SkeduleX also provides corporate file storage; removes the requirement for an internal file server and associated costs. No server and backup are required. All backups are done by Skedulex. Database stored in Canada | |
2. HCAI & OCF submission | ||
| Is the solution integrated with HCAI? Are the OCFs scrubbed for errors before the submission? Will I be able to view my OCF updates on the system? | OCF fully integrated; saves time (takes 2-5 min to complete a submission); scrubs submission improving OCF accuracy and eliminates errors by 90%. Improves payment turnaround time. | |
| Does the OCF process allow for online collaboration (review)between the therapists and admin/manager | Provides a draft process for OCF collaboration between Therapist and Admin. | |
| Does the system monitor OCF for 30-day billing and line item billing? | Automatic monitoring of OCF for 30-day billing and line item billing (July 2011). Does not allow overbilling of OCF. | |
| Does the system auto-populate invoices or are these done manually? | SkeduleX smart billing auto-populates OCF and invoices- improves accuracy and saves time. Saves 2-4 minutes on each OCF invoice. | |
| Are your plan balances monitored on a line-by-line basis?
| Skedulex monitors your plans giving you the amount billed and balances for each code. No overbilling. | |
| 3. Client database | ||
| How complete is the client database?
Can the system be customized?
| Your database is complete with all info stored and easily accessible in the client file.
Provides fields all required data collection common to the case management environment. | |
4. QuickBooks accounting | ||
| Is the system integrated with any accounting package? | All invoices are sync to QuickBooks creating a parallel set of invoices; saves 2-4 minutes per invoice and additional minutes on payments. SkeduleX also has its internal invoicing and payment module which can be used without QuickBooks. | |
5. File management & security | ||
| Does the system have an integrated file management system to store reports, emails and letters? Do I have to create separate folders on my computer to store my files? Separate folders are time-consuming. Are my files encrypted on the server for security? Note: files are commonly stored on local servers or computers and are vulnerable; locating client files can be a challenge and takes time. | Has a fully integrated filing system; all files are stored and backup; files are also fully encrypted for security purposes;
Client files can be easily located in the client database, searchable by client name, address, phone number, etc. No folders! | |
| Most systems require a local server to store files which is costly to acquire and maintain. Backups must be done separately. | Requires no local server; all client and corporate files are stored on SkeduleX and backup daily. | |
6. Administration | ||
| How are case assignments and tracking handled? Case assignment and tracking help to monitor cases for efficiency and deadlines. | Makes case assignment and monitoring easy and efficient with dashboards to provide tracking and alerts. Allows you to assign a case to one or more therapists, including a supervisor. | |
| Can the system generate letters and reports from standard templates? | Mail merge and MS Office integration improved communication quality and saves time. | |
7. Reports & reminders | ||
| Does the system produce reports? Can I design my own reports?
| Full line of productivity, performance and business intelligence reports that helps to identify gaps and performance issues and aid informed decision making. Dashboard and programmed reminders on tasks to be completed. Design your own reports. | |
| Can the system report on billable hours, non-billable hours, cancellations, no-shows, etc.? | Therapists revenues and billable hours, non-billable hours, cancellations and No-shows, etc. | |
| Can the system produce AR reports?
| Accounts Receivable statements and automatic AR letter generation from templates. | |
| Do you have a Reminders? | SkeduleX is equipped with several dashboards, all providing reminders. Additionally, SkeduleX has a reminder system that allows the user to send specific reminders. | |
8. Therapists & user-friendliness | ||
| Can therapists login externally? Is this login through the program or through a separate log-in program? (separate login programs create holes which can be accessed by hackers) | All functionalities accessible from SkeduleX; finds all information in the client file. Skedulex has the option to access and work on the client files (if permitted) from outside of the office. SkeduleX uses no external login program. | |
| Do I have the option to drill down to client files from the calendar? | Can easily drill down into their client files from the calendar screen and make changes; saves time | |
| Is your invoicing flexible? Can I invoice the client, insurance company, lawyer, parents, child, referral company? | SkeduleX invoicing is very flexible with a variety of options. | |
| Can you link my calendar to my smartphone? | Can have appointments set up on smartphones (option) | |
| How much can I do from my calendar screen? | User-friendly calendar and booking system with the option to email details to the client. Drill down opportunities to client and case files. Records cancellation, no shows, block-time, therapists’ hours, and actual client in and out times. | |
9. Secure file transfer | ||
| Can your system send files to third parties, externally? | Has a Secure File Transfer system – send your files safely and securely from SkeduleX. A Case Management Software for Health Care is integrated. | |
10. Data backup | ||
| Do you provide automatic data backup? | SkeduleX provides automatic data backup of all your information for 14 consecutive days. Longer backup can be arranged. | |
11. Corporate storage | ||
| Do you provide for corporate storage? | SkeduleX provides additional storage for corporate information which is also backed up for 14 days. | |
12. Telehealth | ||
| Is your system integrated with Telehealth? | Skedulex is integrated with Video Meet, an integrated Telehealth program. Video Meet is secure and complies with PIPEDA and other provincial regulations. | |
13. Telephone App | ||
| A Telephone App is essential for counsellors, therapists, rehab workers and home care attendants. It provides them with correct and updated information on clients and services. | Skedulex Phone App includes timesheets, appointments, notes, clinical notes, one-touch phone and maps, and voice to text notes. | |
