Frequently Asked Questions about SkeduleX Case Management Solution

Integration – HCAI, WSIB, EHC, and more

Yes! SkeduleX is fully compliant with HCAI. You may create and submit OCF 18, OCF 23 plans, and OCF 21 invoices in using templates. SkeduleX provides you with up-to-date HCAI responses, periodic reports and drill-down options for follow-ups. SkeduleX tracks your OCF balance by plan and by individual codes, and prompts you in the billing process on codes approved by the adjuster. Skedulex CSM is an ideal solution for Therapy. Find out more; ask us!

Yes! SkeduleX will monitors your treatment plans providing real time balances for plans, as well, as for codes. You may use SkeduleX to submit your OCF invoice in a few short steps.

Yes! You may upload any type of documents or files to SkeduleX. SkeduleX is also integrated with Microsoft Office, allowing you to drag and drop emails from Outlook any Microsoft program. You can compose and send emails without leaving SkeduleX. It’s that easy!

Yes! SkeduleX has a fully integrated scheduling system: internal and external providers and rooms. You may also book transportation and interpretation services.

Yes! SkeduleX is integrated with eSend, a Secured File Transfer program. You may use eSend to send and receive sensitive documents quickly and easily.

SkeduleX’s Client Notification System automatically notifies or reminds your clients of their appointments. The notification can be sent via email, text message, or phone. Each notification/reminder is stored in SkeduleX.

Yes! SkeduleX is fully integrated with a Portal that enables you to communicate seamlessly with your external providers. Our Portal also let- your external providers send you their completed reports, using our Secure Document Transfer Service.

SkeduleX can be integrated with most mobile devices.

Our EHC integration, for electronic submission of invoices, will be ready in February 2016 through the TELUS Health Portal. We can also generate and prefill insurance forms at your request.

Technical Issues on Practice Management solutions

Yes! SkeduleX is easily customizable to meet the requirements of different workflows for therapy, counselling, assessment, home care or community care.

We provide data migration services. Please speak with our technical department.

Each computer requires a licence. There are no restrictions to users.

SkeduleX is designed using Dot Net Technology and Microsoft SQL. We provide a Hosted Solution with all the advantages of cloud computing.

No! You do not require a server or a network for our hosted solution. Ask us about a common network drive if you need to share files outside of SkeduleX.

SkeduleX runs Windows 7 or 8.1 or 10. SkeduleX will run on an i3 with 4GB RAM We recommend an i5 or i7 desktop, laptop or Tablet with 6GB RAM for optimal performance. SkeduleX is optimized to run on 1024×768 resolutions or higher.

We recommend that each computer running SkeduleX has at least 2G of free disk space. At least 4GB of RAM is required; 6GB is recommended for optimal performance

Yes! We provide full data back-up and disaster recovery.

Yes! We provide secured access to SkeduleX from any licensed computer with high speed internet connection. You have the same role-based security that applies in the office to any external login.

Yes! SkeduleX is built for centers with multiple locations. You may centralize any number of administrative functions: Accounting, HCAI, WSIB, scheduling, reports, etc.

No! Unlike most generic scheduling software, SkeduleX has to be configured for your centre or clinic. The standard setup takes 3-5 hours to configure and optimize the program for your environment.

Yes! You have some limited option to configure or personalise many screens: your calendar, dashboards and screen colour. Call our technical department for information on further customization.

Finance, Reports and Productivity Tools of a good PMS solution

SkeduleX has a full financial module including billing, receivable managements and reports. HCAI invoicing are done directly in SkeduleX and submitted to HCAI. In addition, SkeduleX is integrated with QuickBooks which provide full accounting functionalities.

QuickBooks integration is an advantage in several ways. First, each invoice or payment process through SkeduleX is automatically transferred to QuickBooks. Second, have all of your income and expenses in one place for easy tracking. Third, enjoy the benefits of a full accounting program. No Excel files to lose! No duplicate invoicing entry into your accounting program! The benefits: reduced workload and increased accuracy.

Yes! SkeduleX is built for both single and multi-disciplinary centres. You may bill your multi-disciplinary assessments or treatments in one or several billing.

Yes! SkeduleX has a batch billing module that automates your billing process.

Yes! SkeduleX has a full reporting module. In addition to the pre-packaged reports provided, you may design and run any number of reports.

Yes! SkeduleX is built to manage your workflow from intake to the final invoicing. Our dashboards provide guidance and/or reminders of missing or outstanding information, procedures, requirements, etc.

Yes! SkeduleX has a Treatment Manager that tracks your treatment plans, facilitates scheduling and provides up-to-date information on the plan. You may also run and print a treatment report.

Yes! SkeduleX has a Treatment Manager that tracks your treatment plans, facilitates scheduling and provides up-to-date information on the plan. You may also run and print a treatment report.

Finance, Reports and Productivity Tools of a good PMS solution

We provide consulting services in software, marketing, business intelligence and business process.

Baylaan developed SkeduleX from the ground up. Our group of specialists spent considerable time researching, designing, developing, reviewing and testing the program. We are committed to making SkeduleX the standard for the industry.

Our IT department will safely migrate your data to SkeduleX. Once the migration is complete, you will be ready to begin working with your new software and your existing client data.

The initial installation of SkeduleX will depend on the complexity of the centre, data migration and customization needs. The recommended lead time can vary from a few days to a few month, depending on complexity and availability.

We provide 2-3 sessions of training with each installation of SkeduleX. Additional training can be arranged at no cost. Further, we also provide video-based training. Our Help Desk is also available for telephone or computer aided assistance during regular office hours.